About Remote Year

Remote Year is a fast-growing global startup that focuses on changing peoples' stories and lives through community-based travel. Remote Year curates communities of interesting professionals, entrepreneurs, and freelancers from across the globe to travel on Retreats and 1, 4, or 12 month Work & Travel programs together. 93% of our customers report having a positive experience, and we are proud to continue to try to improve that number. As a brand, we believe that remote work is critical to a healthy work environment, and that travel while working remotely can lead to innovation, leadership, and growth.

Why work with us?

  • We offer a competitive compensation
  • You will join a diverse, globally distributed team, passionate about everything "remote"


About the Role

City Managers are naturally great hosts, which means you were already playing the part before we found you. You’re constantly on the quest to meet new people and connect your massive network. It means that your friends and family turn to you to know how to spend their weekend, where to eat, and what’s going on in the underground scene. It means that you have a true love for your city and helping others experience it. [Key qualities: passion for people, passion for your city and country, natural leader/go-getter, well connected]

You think big and small. City Managers come up with big, creative ideas for how to bring their city to life - whether that be finding 10+ Grandmas to teach Remotes how to cook, or lining up an opportunity for Remotes to spend a day inside a prison hearing the stories of prisoners. But they also know that every tiny detail matters, so transport is never late, accommodations are always comfortable, the workspace always has enough seats, and food is never lacking a vegetarian option. [Key qualities: organized, detail oriented, creative, requires little oversight]

People are your specialty. Local vendors? They love working with you. Other Remote Year team members? They love working with you. Remotes? They love being around you. City Managers can effortlessly manage relationships, engage people, turn any problem into a solution, and light up any room they walk into. [Key qualities: present, engaging, enthusiastic, and approachable]

Responsibilities

Your responsibilities include and are not limited to:

    1. Ensure infrastructure is in place for each group
      • Help coordinate booking of apartments/coworking for each group
      • Ensure all apartments and coworking meet specified Remote Year criteria
    2. Organize and manage logistics for the group locally (pre-arrival)
      • Check and prepare accommodations (clean, WiFi, welcome gifts)
      • Purchase SIM cards for the group
      • Organize transportation from airport to accommodations and coordinate check-in to accommodations
    3. Manage logistics for the group locally (arrival)
      • Be the main point of contact for any issues with workspace or accommodations
      • Spend most days in the coworking space with the group
      • Coordinate check-out of accommodations and organize transportation to airport
    4. Network Building and Outreach
      • You’ll be at the center of all things in your city. You’ll be in charge of the building, coordinating and fostering our city network and relationship building across multiple networks.
    5. Experience Delivery and Vendor Management
      • With the help of our product team, you’ll design and execute local month-long programming to provide a platform for unique, locally immersive experiences in your city.
      • You’ll work with local vendors daily managing and planning the budget for each and every monthly activity
    6. Team Support
      • You’ll be the on-the-ground support for our Remote team and on deck to cover a range of team support day in and day out. You’ll be responsible for going above and beyond - holding Remotes and Staff weekly office hours, events and other operational support that will often require you to work on weekends

Qualifications

  • Local from the city (Medellin) or have lived there for at least 2 years.
  • Excellent English speaking ability and fluency in the native language is a must.
  • Tourism experience preferred
  • Local knowledge / contacts
  • Detail oriented
  • Experience using digital tools like Google docs, Slack, Email, and excel
  • Experience working remotely
  • Ability to multitask, meet deadlines, delegate and work under pressure and stress required

Diversity & Inclusion Commitment:

Remote Year is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for all employees to show up authentically and an inclusive and diverse travel environment for all of our participants to practice global empathy.