General Manager - Mexico City at Remote Year

Remote Year

General Manager - Mexico City

Contract in Mexico City, MX

Remote Year Business Description

Remote Year is a program for global professionals that travel for a year with interesting people while working remotely (12 cities, 12 months). Remote Year organizes accommodations, shared workspace, travel, and events in each city for the group.

General Manager Role Description

General Managers are ultimately responsible for the setup and logistics of a city. They are the main point of contact for any logistical questions or issues and should work in tandem with the City Experience Manager

Responsibilities Include:

  • Manage the business

    • Manage relationships/payments with local vendors

    • Ensure team is adequately equipped to provide an amazing remote year experience (logistically and programmatically)

      • Hire and supervise additional resources as needed

    • Track and manage budgeting of each group’s experience in the city

    • Manage all legal matters related to the business

  • Work with the Regional Operations Director to ensure infrastructure is in place for the city

    • Choose the right neighborhood

    • Book and manage accommodations

    • Book (or build) and manage workspace(s)

  • Manage team to design and execute local programming

    • Collaborate with City Experience Manager ,who is in charge of building the experience for each community’s month-long stay in your city

      • Local Immersion Activities

      • Service Oriented (Volunteer) Events

      • Professional Networking Events and Speakers

      • Travel Experiences

    • Provide communications, budgeting, and execution of programming and events

  • Organize and manage logistics for the group locally (pre-arrival)

    • Collaborate with City Experience Manager to create “city preview” content for new groups coming to your city

    • Check and prepare accommodations (clean, WiFi, welcome gifts)

    • Purchase SIM cards for the group

    • Organize transportation from airport to accommodations and coordinate check-in to accommodations

  • Support the group throughout: be on call 24/7 for support where and when needed

Qualifications

  • Should be from Mexico City or have lived there for at least 2 years.

  • Excellent English speaking ability and fluency in the native language is a must.

  • Management experience strongly preferred

  • Tourism experience a plus

  • Local knowledge / contacts

  • Detail oriented

Qualities

  1. Passion for our mission – we need to get every potential employee excited about the unique way that we are changing the world, and you are the front

  2. Passion for travel – all team members share a common passion for traveling and learning more about the world through first hand experiences

  3. Ownership – we don’t like micromanaging. We expect dedication and ownership

  4. Organization skills – great time management skills, ability to multitask

  5. Interpersonal skills - this role is responsible for quickly conveying the Remote Year brand and experience to potential Remotes (customers)