Remote Year is a program for global professionals that travel for a year with interesting people while working remotely (12 cities, 12 months). Remote Year organizes accommodations, shared workspace, travel, and events in each city for the group.
Admissions Operations Associate Role will play a key role in our Sales organization. S/he will be our Salesforce master, bringing experience as a Salesforce administrator or solution engineer. Combining the strength of execution with the ability to multi-task while managing competing priorities.
Monitor daily admissions operations, including both strategic elements (building processes, workflow automations) and operationally (quality assurance, user adoption, tool auditing, reporting)
Monitor key sales metrics, analyze results, and provide reporting and recommendations to the Head of Admissions and other stakeholders on appropriate actions
Act as internal support to admissions team for salesforce support, reporting and other needs that may arise
Lead third party tool administration and contract/vendor management
2+ years of Salesforce administrative or solution engineering experience in rapidly growing organizations
Salesforce Admin Certified and/or advanced administrative experience with Salesforce
Experience in marketing operations, both in process, reporting and automation tools would be a plus high level of ability to read, analyze and create reports on large data sets utilizing appropriate tools
An active doer - thrives and is energized by getting it done.
Obsessively Organized- great project management skills, ability to multitask, and the ability to bring the abstract into focus
Respectfully Challenging- you don’t accept an answer of “that is how we’ve always done it”, your mantra is “why?” and you are eloquent enough to get to the bottom of things without causing friction
Adaptable- the role requires you to be able to be comfortable within constant change, wear many hats, and work with team members in many locales
Collaborative- you are outgoing enough to build relationships cross departmentally in order to ensure organizational alignment
Empathetic- you understand that things are constantly changing and those who feel it the most are the admissions consultants and associates. You have the maturity to step back from a process and relate to the doer to identify the best ways to prioritize and deliver change
Inspiring- you know how to rally your project team around a singular mission, you aren’t afraid to delegate responsibility and you are self aware and therefore know when to slow down.
Entrepreneurial- you are a self starter, problem solver and hopelessly devoted to the Remote Year mission